Published November 01, 2017
Mail or fax a copy of your orders to your sponsor and they will take it to the post office to set up a P.O. Box for you.
You can use the P.O. Box to start forwarding your mail, especially items like magazines that need up to several weeks lead time for an address change.
If you are sending any packages in advance of your arrival, be sure to keep in mind the following mailing tips:
Addresses/customs forms clearly written: Ensure mailing addresses are clearly written on the box with the return address on the upper left-hand corner. Use proper names in the "to" and "from" lines to make sure the mail gets to its destination on time. Customs forms must list everything contained in the package and cannot have generic terms like "gift" or "present."
Check your mail regularly: Check your mail on a regular basis (every two to three days), or more if expecting packages. After 15 days of sitting on our shelf, they will be returned to sender. If you ship your items too early it may be returned before you have a chance to pick it up.
How to prevent returned mail: To prevent your package from being "returned to sender," contact customer service and put your box on hold if you are going TDY or taking leave for more than 15 days. You may also allow someone else to check your mail by filling out the required paperwork at customer service. Otherwise, mail will be returned.
Mailing restrictions: DoD Personnel with and APO address in Germany are subject to international Customs regulations and are prohibited from mailing items like:
- ALL Perscription and/or/ over-the-counter medicaitons
- ALL Synthetic supplements
- ALL Herbal supplements (including vitamins)
- Drugs and drug paraphernalia
- Alcoholic Beverages
- Coffee and coffee products (Rationed)
- Cigarettes and other tobacco products
- Firearms and explosives
- Meat, dairy and plant products
For a more comprehensive listing visit the German Zoll (Customs) website at:
Customs conducts frequent inspections of the postal system; unauthorized items will be confiscated and further actions will be taken if deemed necessary (i.e. Investigation, loss of MPO privileges, etc...) Find out what you can and cannot send by checking the guidance posted around the Post Office before buying and packaging it. Do not abuse your military postal system privileges.