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Scheduling Your Household Goods Pickup

Traffic Management Office (TMO) customers utilize the Defense Personal Property System (DPS), an automated system developed to help simplify the move process and initiate Household Goods movement. As a DoD Customer, DPS allows you to have 24-hour access to its many features such as online counseling, claims settlement, and shipment tracking.

All personnel are required to create a DPS account at www.move.mil. You can do this prior to having a movement Order.

You are NOT required to accomplish the DPS Self Counseling if you fall into any of the below categories. You are required to visit TMO with 3 copies of your Order to initiate action:

- First Move
- Retiring/separating (military only)
- Shipping Property into Non-Temporary Storage
- Moving from off base to on base housing

All other personnel, you are required to enter the DPS and accomplish Self Counseling.

Customer Responsibilities

Please note:

TMO does NOT know about your shipments in DPS until you come into our office 

Your shipments will not be booked until you attend a TMO breifing and sign all necessary paperwork

DO NOT schedule a flight/purchase tickets to leave the country before you have the dates for your personal property confirmed

The sooner you visit the TMO office, the better your chances are to get the dates you are requesting

If you come in to schedule your shipment in the week that you plan on shipping your personal property your desired dates will most likely be unavailable

Where to start if I am required to accomplish DPS self-counseling?

You must have a hard copy Order or a Letter-in-Lieu of Orders. (Ensure pop-up blocker is off)

Select "Before You Move"; here you will find How-to Guides, weight allowances, and other pertinent information that will assist in planning your move.

Select "Self Counseling", and update your "Customer Profile". Once your profile is updated select, "Enter Order Information" to enter the details from your Order. Then, select "Create Shipment" to enter shipment details pertaining to your move.

Once you complete all your shipments in DPS, please bring a copy of your orders (front and back) including amendments for each shipment, as well as all PDFs generated in DPS(located on the submit page when creating your move) into our office.

Shipping Alcohol

United States Customs & Border Patrol permits the importation of alcohol in household good shipments when prior approval is obtained and advance documentation is provided. Individuals wishing to ship alcohol in their household goods are subject to State, Federal, and US Customs requirements, taxes, fees, and restrictions. All additional fees associated with the shipment of alcohol are solely the responsibility of the customer.

The following documentation must be submitted to the Spangdahlem AB Personal Property Office at the time of counseling or alcohol will not be authorized to ship in household goods:

- Power of Attorney (POA) for your Transportation Service Provider to clear your alcohol through US Customs. Please print and complete the POA; this does not need to be notarized by the legal office

- Completed alcohol inventory: Each column of the alcohol inventory must be filled out in its entirety and the total number of liters must be annotated on the inventory.

- Written permission from the state the customer is moving to authorizing the importation of alcohol in household goods. Contact information for each state's Alcohol, Beverage, and Control (AB&C) Board can be found at the following link: http://www.ttb.gov/wine/state-ABC.shtml

Customers must turn in the above documentation at the time of counseling or alcohol will not ship in household goods.

Shipping Motorcycles

When shipping motorcycles, you'll need the HS-7, EPA Form 3520-1, proof of ownership, and a letter from the lien holder authorizing shipment (if applicable).

EPA Form 3520-1

Shipping Firearms

If shipping firearms that were originally shipped from the United States, please provide your shipment inventory that includes that firearm.

If the firearm was purchased OCONUS you will need to fill out the forms below. NOTE: This process can take up to 3 months, so plan accordingly.

Regulations for Firearms

DD Form 1252-1
CBP Form 4455
ATF Form 6 Part I (NOT a member of the U.S. Armed Forces)
ATF Form 6 Part II (Member of the U.S. Armed Forces)

Contact Information

52nd Logistics Readiness Squadron,
Traffic Management Flight
Personal Property
Bldg 103 Room 18
DSN 452-6068
Email: 52LRS.PersonalProperty@us.af.mil

Hours of Operation:
Monday through Friday, 0800 to 1500, and by appointment only on the first Thursday of every month.
Closed on American holidays.


  • First Move