Customer feedback survey helps drive services programs Published Jan. 14, 2008 SPANGDAHLEM AIR BASE, Germany -- Headquarters Air Force Services conducts an annual customer feedback survey to assess customer satisfaction with base level services programs. This year there is an exciting change. Customers will be able to answer the survey online or complete the paper survey on-the-spot while they are visiting an activity. The opportunity to answer a survey online has many benefits. It allows customers to respond quickly either at the activity or from the comfort of home. To save time the online version is designed to only present questions about activities individuals and their families participate in. This reduces the time it takes to complete the survey. "If you are randomly selected to complete this survey, we want you to let your opinions be known", says Maj. Michael Wyatt, 52nd Services Squadron commander. "Your responses will help make a difference in the programs services offers to you, your family and the entire Spangdahlem community. We here at services, are committed to offering a variety of programs to improve the quality of life for Air Force families. These surveys help all of us at services know what we are doing right and where we can improve." The survey runs Jan. 14-31, 2008. For more information, call John Olson, 52nd SVS marketing representative, at 452-7832. (Editors note: This survey has been reviewed and approved for distribution by the Air Force Personnel Survey Branch at the Air Force Personnel Center. The survey control number is USAF SCN 07-073.)