Tips to help ensure a successful UCI Published Feb. 17, 2009 SPANGDAHLEM AIR BASE, Germany -- · Be polite to the inspectors; use customs and courtesies at all times (saluting, wearing a cover outdoors, standing for inspectors or customers) · Make a good first impression · Check uniform every day · Keep work area clean in- and outside · Know wing's chain of command · Know unit's chain of command · Supervisors should in brief the IG when they arrive in your work center. Offer them your self-inspection book and get a debrief before they leave your work center. Up channel any areas of concern ASAP. · Answer the inspector's questions thoroughly but don't volunteer information. · If the IG writes up your work center for something, ask what you should do to fix it. Mitigate the severity of the write-up by offering to fix it immediately. If unable to fix it on the spot follow up with the inspector when completed. · Continue taking care of your customers · Keep leadership informed of results · View this as a learning opportunity--the IGs knows their stuff and want to teach, so try to learn something from them. · Be proud of the 52nd Fighter Wing, your group or squadron and what you do. We've accomplished a lot and should let the IG know it! Take the inspector to the bulletin board, the POC or your supervisor and find the answer · Double check the reference/AFI · Double check the bulletin board · Double check with the POC · Double check with someone else who knows Always · Ensure all occupants of your vehicle are wearing seatbelts, on and off base · Ensure Air Force appearance standards are met (haircuts, boots, clean uniform) · Ensure Air Force Instruction compliance and think Safety First! Do · Project a high level of morale and initiative at all times. This will give the inspectors the proper view of how we do business and make things go much smoother. · Provide open and honest feedback to any questions the inspectors ask. This will ensure communication flows freely and avoids un-necessary stress on both the inspectors and unit personnel. · Share all of the positive aspects of your work center and talk about "The Team" and its accomplishments when possible. · Sell your team with your pride and "Esprit de Corps." Nothing is more impressive than a team that believes they are the best and can prove it. We are the 52nd Fighter Wing - "Seek-Attack-Destroy!" · Standardize all programs and associated documentation (i.e. continuity binders). Not only in appearance but in practice. · Know your processes! If you answered "no" to a checklist item then be ready to explain it. If you answered "yes" be ready to show it and explain it. They will look for ALL Airmen to do this. Don't · Give the inspector directions on how to find someone; take him/her to the person. · Blow off a customer by saying "I'm with the IG right now..." that could result in a write-up. · Duel with the IG -- you will always lose. · Hide anything. Be completely honest with the inspectors. · Make answers up -- if you don't know an answer - look it up. Share · Any known write-ups · Possible best practices · Overall inspection areas/results