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AAFES Announces a Complete Outage of the ESSO Fuel Card System in Germany on November 7, 2010

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The Army & Air Force Exchange Service will have a scheduled system outage which will
impact the ESSO Fuel Ration Card System for Germany on Sunday, November 7, 2010,
beginning at 5 a.m. and ending at 1 p.m. (times are Central European Time).

Between these hours, customers in Germany will not be able to purchase fuel at AAFES
gas stations or use their fuel card to purchase rationed fuel at ESSO stations off-post.
Also, AAFES will not be able to issue or replace fuel ration cards, do balance/ration
inquiries or add money to fuel card accounts. Customers should plan accordingly and
fuel up and perform any card activities prior to the outage, or wait until the outage ends.

This outage is on the first Sunday of November 2010, when the U.S. observes the change
in daylight savings time. The outage is necessary to reset the computer mainframe system
clocks to Standard Time and perform critical system maintenance and software upgrades.

The Exchange apologizes for any inconvenience and frustration caused due to this
necessary fuel ration card system outage.